FAQ

Yes. Our hides are genuine natural cowhides, not synthetic imitations. Their patterns, shades and outlines are part of the character of each piece.

The photographs show the design and its tones. Being natural, the material may differ in pattern, shades, markings and outline from one piece to the next; colours can also look different from one screen to another.

Measure the space where you’d like to place it, then compare it with the approximate dimensions shown on the product page. Natural outlines don’t form a regular rectangle: allow some space around the hide to appreciate its shape.

Our cowhide cushions measure 39 × 39 cm and are delivered filled, ready to use. The pattern and shades of the natural material may vary from one cushion to another within the same design.

Visa, Mastercard and American Express cards are accepted via Shopify Payments. Shop Pay and certain wallets or local payment methods may also be offered depending on your market and device; available options are shown at checkout.

The price per cushion depends on the total number of cushions purchased: 1 at 80 €, 2 to 3 at 70 € each, 4 to 5 at 60 €, 6 to 7 at 55 €, 8 to 9 at 50 €, then 10 or more at 45 €. You can mix designs freely; the price tier is recalculated in the cart and at checkout.

Build my set

With a purchase of 400 € or more in eligible cowhide rugs, you can choose a cushion from the available designs. It appears at 0 € in the cart and at checkout; cushions bought separately don’t count towards the threshold, and the complimentary cushion doesn’t count towards set pricing tiers.

Write to us as soon as possible at contact@atelier-bove.com with your order number. A change may be possible before certain stages of preparation or dispatch; we’ll confirm what can be done. Once your order has shipped, any applicable return rights still apply.

Available destinations are those offered at checkout. Any charges, restrictions and estimated delivery times for your address are shown before you confirm your order.

Delivery is free and tracked. Your order is usually delivered within 8–11 business days. This is an estimate and may occasionally vary depending on the destination or shipping conditions. A tracking link is sent to you once your order has shipped.

It depends on the destination and the shipping method offered. If a delivery option with import duties and taxes included is available, the amounts covered won’t need to be paid again on delivery; otherwise, the terms and any amounts payable by you are shown before you confirm your order.

If a right of withdrawal applies to you, you have 14 days after delivery to notify us of your decision. Write to contact@atelier-bove.com with your order number; we’ll send you the instructions and the appropriate return address. The full terms, including any costs, are set out in our returns and refund policy.

Dust it gently and give it a shake from time to time. If you use a vacuum cleaner, choose a low setting without a rotating brush, in the direction of the hair. Avoid soaking the hide or using harsh products.

Blot the liquid quickly with a clean cloth, without rubbing or soaking the material. For a stubborn stain, or a product whose effect on the hide you’re unsure of, ask a specialist for advice before any deeper cleaning.